Verify Your Mobile Number with WhatsApp OTP

After you enter your registered mobile number and password on the WESSAAL login page, WESSAAL will ask you to verify your mobile number.

To complete verification, WESSAAL sends a 6-digit OTP verification code to your registered WhatsApp number. You must enter this code on the mobile verification page to continue.

Important
Mobile verification happens after login, not during account registration.


Before You Start

Before completing mobile verification, make sure you have access to the following:

Requirement

Description

Registered mobile number

Use the same mobile number linked to your WESSAAL account.

WhatsApp access

The registered mobile number must have an active WhatsApp account.

OTP verification code

Check WhatsApp for the verification code sent by WESSAAL.

Login credentials

You must first log in using your registered mobile number and password.


Verify Your Mobile Number

Step 1: Log In to WESSAAL

Open wessaal.com and go to the Login page.

Enter your registered mobile number and password, then select Login.

[Add image here: WESSAAL Login page]
Suggested image alt text: WESSAAL Login page with mobile number and password fields.


Step 2: Open WhatsApp

After you select Login, open WhatsApp on your registered mobile number.

You should receive an OTP verification code from WESSAAL.

Tip
If you do not receive the code, make sure your registered mobile number is active on WhatsApp and that your internet connection is working.


Step 3: Enter the OTP Verification Code

On the WESSAAL mobile verification page, enter the OTP verification code exactly as received on WhatsApp.


Step 4: Submit the Code

After entering the OTP verification code, select Verify or the verification button shown on the page.

If the code is correct, WESSAAL will verify your mobile number and continue to the next page.


After Successful Verification

After your OTP code is accepted, your login will be completed successfully.

Depending on your account status, WESSAAL may redirect you to the next available page, such as the Plans page or Account Mode page.

Success
Mobile verified successfully! Please login again to continue.


Security Notes


Common Issues and Solutions

Issue

What to Do

I did not receive the OTP code

Check that your registered mobile number has an active WhatsApp account and internet connection.

I entered the wrong OTP code

Re-enter the latest code exactly as received on WhatsApp.

The OTP code is not accepted

Make sure you are using the most recent code sent to your WhatsApp number.

I cannot access WhatsApp on my registered number

Contact WESSAAL Support or your organization administrator.

I used the wrong mobile number on login

Return to the login page and enter the registered mobile number with the correct country code.

I forgot my password

Use the Reset Your WESSAAL Password article when available.


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Need Help?

If you cannot complete mobile verification, contact WESSAAL Support or your organization administrator for assistance.