Help Center

Getting Started

Learn how to create your WESSAAL account, log in, verify your mobile number, choose your account mode, and complete your first setup steps.

Account Modes

Understand the difference between Linked-Device and Official modes, and choose the best operating mode for your organization.

Linked-Device Platform

Linked-Device Platform

Official Platform

Set up and manage WESSAAL Official mode for compliant, scalable WhatsApp operations, official numbers, templates, wallets, and enterprise messaging.

Messaging and Templates

Contacts and Recipients

Manage contacts, recipient lists, groups, and communication targets for your organization.

Automations and Integrations

Connect external systems, manage automation rules, and trigger operational messages automatically using WESSAAL.

Team, Roles and Security

Manage team members, roles, permissions, account access, and security best practices inside WESSAAL.

Plans and Billing

Learn how WESSAAL monthly plans, subscriptions, billing, payments, upgrades, and cancellations work.

Troubleshooting

Find solutions to common issues related to login, verification, WhatsApp connection, messaging, billing, and integrations.